FAQ

Frequently asked questions

How long until my lamp arrives?

Each lamp is made after you order and ships within 7 business days, with a tracking number by email. Delivery after that depends on your location; within the United States it is usually a few business days.

What is it made of?

The body is printed in plastic filament: glossy PETG for the Paw Cat Lamp, translucent filament for the Crystal Lamp. LED hardware is included with every lamp.

What kind of light is it?

Low-power LEDs: a warm G9 bulb of 2 W or less with a plug-in cord and switch in the Paw Cat Lamp, and a color-changing LED base of 5 W or less in the Crystal Lamp. Keep lamps away from water and do not cover them while they are on.

Will mine look exactly like the images?

Close, but not identical. Product images may include renders of the design. Because every lamp is printed individually, the fine layer texture and the way light passes through it vary slightly from piece to piece.

Can I return it?

Yes. If a lamp arrives damaged or the light does not work, tell us within 30 days and we replace it or refund you. If you simply change your mind, you can return an unused lamp within 30 days; return shipping is on you. Details are on our Shipping & Returns page.

Do you ship outside the United States?

Shipping options and costs for your country are shown at checkout before you pay.

Where can I ask something else?

Use the Contact page.