Privacy Policy
This policy explains what information Lumenoir collects when you visit this store or place an order, and how we use it.
What we collect
- Order information: your name, shipping and billing address, email address, phone number if you give one, and the items you buy. Payment details are handled by the payment provider at checkout and are never stored by us.
- Device information: your browser type, IP address, time zone and which pages you view, collected through cookies and similar technologies so the store works and so we can see how it is used.
- Marketing information: your email address if you sign up for our emails.
How we use it
We use order information to make and ship your lamp, send order confirmations and tracking, answer your questions, and screen orders for fraud. We use device information to run and improve the store and to measure our advertising. If you opted in, we send occasional emails about new pieces; every email has an unsubscribe link.
Who we share it with
We share information with the services that run this store: Shopify, which hosts it; the print network and independent workshop that make and ship your order; the shipping carrier; and advertising and analytics platforms such as Meta and Google, which may use cookies to show you relevant ads. We do not sell your personal information.
Your rights
You can ask to see, correct or delete the personal information we hold about you, and you can opt out of marketing at any time. Use the Contact page to make a request.
Changes
We may update this policy as the store changes. The current version is always published here.